Clause libraries instead of doc automation?

As Chief Product Officer of LexisNexis GB, Andy Sparkes is the master of 250 employees. In an interview for Artficial Lawyer he recently gave insight into the focus of their developments .

The most important asset continues to be high-quality content. In a first, complex step, it is technically developed and interlinked, for example by systematically adding references or metadata. This is followed by the introduction of analytical tools to make the content more accessible to customers. The third step is integration into the customer workflow. 

The whole thing is called "Legal Intelligence" and is intended to help lawyers make more decisions based on data (facts).

There was an interesting and, at first glance, surprising statement: LexisNexis GB is fully committed to integrating their content and tools into Office 365. The reason: the use of Office programs is so deeply established that customers are not willing to use third-party software. Clause libraries and guidance notes instead of doc automation.

What do we learn from this? Law business is local business - even in times of digitization.